1 star · 18 Sept 2026
“The drinks were so bad 🥲🥲🥲 Customer service was poor as well.”Read the original Google review
All restaurants
Bubble tea store
New Tea & Dessert (Heeretea)
Shop 2/49 Sherwood Rd, Toowong QLD 4066
Restaurant details
- Google rating
- 4.2 out of 5 · 380 Google reviews
- Recorded price per person
- Not provided
- Collected reviews
- 378
- Data collected
- 9 Oct 2026
Reported criticisms
- Poor staff service: 36 reviews
- Disappointing food & drink: 24 reviews
- Long waits: 24 reviews
- Wrong, missing or cancelled orders: 11 reviews
- High prices or poor value: 10 reviews
1 star · 26 Aug 2026
“Charged me too much and refused to give me the refund by card.”Read the original Google review
2 stars · 11 Aug 2026
“But then had to wait 30-40min to get it.”
“During that time the 2 workers had made 3-4 orders for people that come in after me, then they gave me a jasmine milk tea instead of hot water and tea.”Read the original Google review
Opening hours
Brisbane time
Hours shown for 20 Oct 2026 – 26 Oct 2026.
Checked 20 Oct 2026
Hours may change on public holidays. Check on Google Maps
| Monday | 11 am – 9:30 pm |
|---|---|
| Tuesday | 11 am – 9:30 pm |
| Wednesday | 11 am – 9:30 pm |
| Thursday | 11 am – 9:30 pm |
| Friday | 11 am – 9:30 pm |
| Saturday | 11 am – 9:30 pm |
| Sunday | 11 am – 9:30 pm |
Plan your visit
Confirm current prices, opening hours and dietary requirements with the restaurant.
Email a correction for New Tea & Dessert (Heeretea) if a detail is out of date or a review is under the wrong topic. How we handle corrections.