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Hot pot restaurant

HAIDILAO HOTPOT 海底捞火锅 (Q+A)

F09, Level 1/140 Elizabeth St, Brisbane City QLD 4000

Restaurant details

Google rating
4.8 out of 5 · 1,579 Google reviews
Recorded price per person
$40–60
Collected reviews
1,579
Data collected
9 Oct 2026
View this restaurant on Google Maps

Reported criticisms

  • Poor staff service: 51 reviews
  • Inconsistent or declining quality: 18 reviews
  • Long waits: 13 reviews
  • Disappointing food & drink: 12 reviews
  • High prices or poor value: 12 reviews

1 star · 7 Oct 2026

“We came expecting the signature birthday celebration, but there was no birthday song, no hand‑pulled noodle performance, and zero festive atmosphere.”
“On top of that, the service from staff was poor.”
Read the original Google review

3 stars · 29 Sept 2026

“Communication was very poor.”
“I asked one staff member for an explanation, but they kept passing us to different staff—around 5 people in total—and we still didn’t get a clear answer.”
Read the original Google review

2 stars · 26 Sept 2026

“We came in one afternoon before the dinner rush, but the sauce bar felt poorly maintained and very limited.”
“Many items were empty and weren’t being refilled, and the fruit seemed to be canned and wasn’t very fresh.”
Read the original Google review

Opening hours

Brisbane time

Hours shown for 20 Oct 2026 – 26 Oct 2026.

Checked 20 Oct 2026

Hours may change on public holidays. Check on Google Maps

Weekly opening hours, brisbane time
Monday11:30 am – 10 pm
Tuesday11:30 am – 10 pm
Wednesday11:30 am – 10 pm
Thursday11:30 am – 10 pm
Friday11:30 am – 11 pm
Saturday11:30 am – 11 pm
Sunday11:30 am – 10 pm

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